Frequently Asked Questions

 

Contract Packaging 

What types of packaging do you design and produce for your customers? 

It depends on the goals and needs of the customer. We are a custom packaging provider. That means we design packaging solutions based specifically on each customer’s unique objectives. We have an experienced engineering team and an innovative production facility, so we’re able to create custom systems to meet any packaging challenge. Our services range from simple thermoform solutions to high-speed, automated form fill and seal production lines.

What is your design process? 

We are a solutions-based company. That means we leverage our internal resources to deliver a solution that meets your needs and objectives. Whether your goals are to improve quality, reduce costs, or drive efficiency, we tailor our process and our recommendations to your needs. 

Do you have the equipment needed to produce my packaging?

Deufol has an in-house tooling department, which allows us to build nearly any equipment or machinery needed for packaging production. If we don’t have the equipment needed for your design, we can build it.

Some of our existing equipment and capabilities include: 

  • Kabar Rotary Table  - heat or cold seal, RF seal, bar code reader to verify lot information and weight scale for product quantity verification

  • Sencorp Inline  - Inline thermoform station , automated pick/place of paper board substrates, automated pick/place for plastic blister, robot/s (pick/place of product), heat or cold seal, inline bar code reader to verify lot information, inline code dating for lot traceability and automated weight scale for product quantity verification. 

  • Shanklin Side Sealer –automated tray/carton former, robot/s (pick/place of product), bar sealer, heat tunnel, inline code dating for lot traceability and weight scale for product quantity verification. 

  • Tisma Cartoner - automated tray/carton former, automated pick/place carton, automated loading of product, robot/s, inline code dating for lot traceability and weight scale for product quantity verification. 

  • Label Application – Nercon indexing conveyor equipped with product specific machined pucks, product detection photoeye, label applicator, inline code dating for lot traceability and automated tray/carton former. 

Will you also package my products for me? 

Yes. From design to distribution, Deufol can handle all your thermoform packaging needs. We have the ability to store over 12,500 pallets of inventory on-site. That allows us to store your inventory in our warehouse and then package your products and materials as you need them. We also manage distribution to your customers and distributors so your inventory is delivered in the fastest and most efficient manner possible.

With Deufol, you don’t just get a packaging solution, but rather a comprehensive fulfillment and supply chain management solution. 

Can Deufol’s systems integrate with mine to provide transparency into my packaging process? 

For our fulfillment and contract packaging customers, we utilize 3PL Central software to provide transparency and project status. This software has a customer portal which you can access through an internet connection. Upon entering the software, you will find a dashboard with critical information about your inventory, including status of inventory, shipments, receipts, and more. 

The software generates advance shipment notices so you always know when inventory will be leaving our facility. It can also generate a wide range of reports as needed. Perhaps most importantly, the software can generate a bill of lading and packing list with your company name and logo, allowing you to strengthen your relationship with your customer. 

I’m bringing a new product to market. Can you help me make sure I have enough packaging to meet demand? 

Yes, we can. We’ve helped many companies across many different industries bring new products to market.

We’re able to run three production shifts in our facility, which allows us to produce your packaging around the clock. We can meet even the tightest of deadlines when it comes to launch date.

We can also move our packaging production equipment into your distribution facility and give you the capability to produce new packaging as your demand fluctuates. Similarly, we can keep your product in our facility and then package and distribute it as needed. 

Can you help me with fulfillment and distribution of my products to my retail partners? 

Distribution through a major retailer can be a blessing and a curse. A large-scale retailer can give you exposure to a wide customer base and can help you scale quickly. But major retailers like Walmart, Costco, and more are notorious for their tough demands and tight delivery deadlines in their efforts to delay inventory as long as possible. 

At Deufol, we have experience helping consumer manufacturers and distributors manage their relationships with retail partners. We can warehouse your products in our facility. That gives us the ability to quickly produce packaging according to retailer specifications, pack your products, and ship them to retail locations. 

You’re able to meet even the toughest retailer demands without warehousing product in your space or reallocating your labor and resources away from other projects. We partner with you to help you maximize the retail opportunity.

 

Industrial 

Do you provide industrial packaging services? 

Industrial packaging can often be complex and challenging, especially for large-scale products. We help custom design and implement packaging solutions for industrial companies. We often use reusable and preservable components, climate and element protection tools, and other safeguards to protect quality and profitability. 

What industries do you serve? 

We provide supply chain solutions to companies across a broad range of industries, including: 

  • Automotive

  • Aviation/Aerospace

  • Medical Device

  • Industrial

  • Steel

  • Manufacturing Equipment

  • And much more

 

Thermoforming

What thermoforming services do you provide? 

Some of our most common solutions involve thermoforming, which is a flexible and cost-effective way to produce plastic packaging. Thermoforming can be used to create economies and efficiencies in the supply chain. Examples of thermoform products include: 

  • Blisters

  • Clamshells

  • Trifold

  • RF Sealed

  • Warehouse club

  • Material handling trays

  • POP displays

  • Interactive

  • And more 

What industries do you serve? 

We provide supply chain solutions to companies across a broad range of industries, including: 

  • Automotive

  • Retail

  • Consumer Goods

  • Health and Beauty Aids

  • Cellular Components

  • Medical and Pharmaceutical

  • Food and Beverage

  • Industrial

  • And much more 

Do you have minimum requirements? 

We do not have minimums. However, if your needs are modest, you may want to consider whether custom packaging is the right solution for you. There may be other options that are more cost-effective. 

We invest substantial time, energy, and other resources into every custom thermoform design. Our engineers create multiple designs and prototypes for each customer. If your needs are modest, you may find the cost for those design services to be prohibitive. 

Not sure whether custom thermoforming is right for you project? Let’s talk about it. We’re happy to consult with you. 

What is your design process? 

As a custom packaging provider, our design is based entirely on your needs and goals. That’s why the first step in our process is a comprehensive consultative meeting between your team and our designers and engineers. We value feedback and open communication and we welcome the opportunity to incorporate your input into the packaging design.

We then take the information obtained in that meeting and develop design packaging options with your products. We’ll incorporate any feedback you have to improve and revise the design. Once the design is final, we will start the production process. 

Do you have the equipment necessary to make my package? 

Yes. We have an in-house machining center that allows us to produce any equipment we need. That capability helps us control the lead time and get your product to market quickly. 

Will you also package my products for me? 

Yes. From design to distribution, Deufol can handle all your thermoform packaging needs. 

Some of my retail customers require their own unique packaging. Can you handle many different variations of package design?

Definitely. We have substantial experience in helping our customers manage custom SKU requirements from their customers; especially from big box retailers like Wal-Mart and Costco. 

I’m bringing a new product to market. Can you help me make sure I have enough packaging to meet demand? 

Yes, we can. We’ve helped many companies across many different industries bring new products to market.  

We’re able to run three production shifts in our facility, which allows us to produce your packaging around the clock. We can meet even the tightest of deadlines when it comes to launch date.

 

Supply Chain 

What industries do you serve? 

We provide supply chain solutions to companies across a broad range of industries, including: 

  • Automotive

  • Aviation/Aerospace

  • Medical Device

  • Industrial

  • Steel

  • Manufacturing Equipment

  • And much more 

Do you have minimum requirements? 

Some of our supply chain solutions involve warehousing services in our facilities. We do have minimum requirements for warehousing. Please contact us to learn more. 

What is your process? 

Our process largely depends on the needs of each customer. However, our mission is always to deliver an optimized supply chain solution. We start by understanding your needs and objectives, and then we analyze the system in place. We offer optimization recommendations and then work with you to implement those strategies across your supply chain. 

Do you have the proper storage and material-handling equipment to fulfill my supply chain needs? 

Yes. We offer up to 15,000 square feet space for standard dry warehousing needs. We also offer and experienced and knowledgeable team and a broad range of powered vehicles to protect quality and ensure that all materials are handled properly. 

Will you also package my products for me? 

Yes. We offer fulfillment services, such as pick-and-pack and more, to optimize your supply chain. 

Some of my retail customers require their own unique packaging. Can you handle many different variations of package design? 

Yes. Our supply chain solutions are capable of handling a wide variety of types of packages, from consumer goods to containers to breakbulk and even oversized packages that require special permits. We can customize our solutions to meet your needs.

 

Information Technology 

What type of services do you offer? 

We offer a broad range of IT support and consultation services for mid-size businesses, including: 

  • Contract helpdesk

  • Desktop support

  • Server support

  • Programming support

  • IT Consultation

  • And much more. 

What are your minimum requirements? 

We accept a minimum of 40 hours of contract labor blocks based on skillsets and roles. 

What is your process? 

Our process depends on your needs and objectives. However, generally, we analyze your current resources and systems and compare them to your stated goals. We then develop a set of recommendations that include support upgrades, new hardware or software, and much more. We deliver that recommendation and then work with you to implement the accepted action items.

Do you have the expertise necessary to perform my IT services? 

We have an experienced and knowledgeable IT team who offer expertise, flexibility, and quick-service delivery. We deliver end-to-end visibility of applications, network, and operations to not only maintain your level of service, but raise it to the next level. 

Can handle any type of IT issue? 

Deufol is a long-time, proven technology provider who understands your company’s needs. We have helped recommend a wide range of solutions over the years, including network infrastructure, software and hardware needs, and help desk support. Our experienced team is capable of providing scalable solutions that are adaptable to your unique needs.

Can you help with startups/expansions? 

Yes. Deufol can provide end-to-end visibility into your applications, network, and operations so you can initiate your startup or expansion with an optimized tech platform. 

How do I get started? 

The process starts with a conversation. Contact us today to speak with one of our IT specialist. We look forward to learning more about your IT needs and helping you become more efficient and successful.